Why would people want to buy from you instead of your competition? Answer that question clearly.
It’s the crux of your competitive advantage. And that needs to be highlighted in all of your selling communications – front and center.
In his groundbreaking book, “Reality in Advertising,” Rosser Reeves spells out the criteria for developing your unique selling proposition (USP).
1. Each ad must make a proposition to the customer. Each must say to the reader, buy this product and you will get this specific benefit. (That’s the big promise)
2. The proposition must be one that the competition either cannot or does not offer. (This makes you unique or different in your specific market)
3. The proposition, not only must it be a big promise, not only is it supposed to be different, but it has to be so strong that it’s relevant and of interest to the buyer that it can move the masses. (This will pull over new customers to your product)
Your unique selling proposition is where you can outshine your competition. It will allow you to keep pricing integrity when others are cutting prices to the bone. It will allow you to maintain fat operating margins when others are bleeding red.
In addition to your credibility, your USP is the reason your customers do business with you. It is what makes you different from everyone else in the marketplace.
If you don’t have a USP, you need to develop one. Otherwise you’ll be a commodity and have no defense against fluctuating in the trade winds as commodity prices are wont to do.
Intel Corp. sells commodity products, but it’s been adept at carving out a USP through product innovation and brilliant marketing.
Apple uses great design and a cool alternative to the mainstream to inspire a cult-like following.
If your product is a commodity-type, you’ll need to get creative and dig deep into your research. Choose something interesting and unique that nobody’s ever thought to talk about before.
Make it compelling and create an aura around it with an authentic story that positions your company as the industry leader. And make it relevant to your prospect’s wants and desires.
When Claude Hopkins was assigned the Schlitz Beer account nearly 100 years ago, it was the #5 brand. In his ad, Hopkins explained how Schlitz actually steam-cleaned their glass bottles to add to its cleanliness, its freshness and the taste of its beer.
In just a few months, Schlitz rose to #1. Even though everyone else steam-cleaned their bottles, nobody had ever thought to tell anyone in such a benefit-laden way.
What is your USP?
You must define it succinctly. It must be spelled out and communicated to your prospects and customers in every selling communication.
Your USP is your reason for being.
"If you don't have a competitive advantage, don't compete."
- Jack Welch
